Winnings at Kekariya are typically Between 15 minutes and 24 hours arrives in your wallet. Withdrawal speed depends on the payment method you choose:
- bKash / Nagad / Rocket: Usually within 15–30 minutes, though during peak hours it may take up to 2 hours.
- Bank Transfer: 2–12 hours during banking hours; transactions on public holidays are processed the next business day.
- Crypto (if enabled): 10–60 minutes depending on the network.
KYC verification must be completed before you can make a withdrawal — otherwise the process may be held up. Your first withdrawal may take a little longer as the account goes through manual verification. If it has been more than 24 hours, on the Transactions page Check the status or contact support.
In accordance with Kekariya's policy Only one account is allowed per mobile number, email address, and national ID can be opened — this policy is strictly enforced.
However, if two different individuals from the same household use their own A unique mobile number, a separate email address, and a separate NID they may open separate accounts, provided that deposits and withdrawals are not made from the same device or the same bank account / mobile banking number.
If the system detects multiple accounts operating from the same IP address or device, bonuses on both accounts may be cancelled and the accounts suspended. If you think this could apply to you, contact support in advance to let us know.
Yes, absolutely. Kekariya is fully In a mobile-first design built for it — open kekariya.bet in any modern mobile browser (Chrome, Firefox, Samsung Browser, etc.) and the full platform runs flawlessly.
- Slots, Live Casino, Sports Betting — all work directly from your browser.
- Deposits, withdrawals, and bonus claims — everything can be done right from your mobile browser.
- Works the same way on both Android and iOS.
For quicker access, use Chrome's "Add to Home Screen" option — it creates an app-like icon without downloading anything extra. on the Platform page View Details
Some profile details can be updated on your own; others require assistance from support. Here are the steps:
- You can do it yourself: Display name, email (verification required), password, notification settings.
- Must be done through support: Change of mobile number or NID update.
Steps to change your mobile number:
- Log in → Profile → "Change Number" or reach out via support chat.
- An OTP will be sent to your old number to verify your identity.
- A new OTP will be sent to the new number — once entered, your number will be updated.
- If your old number is no longer active, submit a request to support with a copy of your NID.
The number change process typically takes 24–48 hours is completed within.
Kekariya 24 hours a day, 7 days a week support is available. Contact channels:
- Live Chat: Click the chat icon at the bottom right of the site. Average response time is 3–5 minutes — the fastest option for urgent issues.
- Email: support@kekariya.bet — for issues requiring detailed explanation or documents. Replies typically arrive within 2–6 hours.
- Telegram: Join our official Telegram channel for updates and support.
Support Contact Hours Username or registered mobile number letting us know will help us resolve it quickly. Never share your password with support — we will never ask for it.
When a match is cancelled or suspended, Kekariya settles bets in accordance with international Sports Betting rules:
- Cancelled before match start: All bets are voided and the full stake is returned to your wallet.
- Interrupted during a match (e.g. rain or bad weather): If the match does not resume, settlement may be based on the score at the time of interruption — though in most cases the bet is voided and the stake returned.
- Cricket DLS Method: If DLS is applied, settlement is based on the DLS result.
- Live Bet (In-Play): Settlement is based on the state of the match just before it was cancelled.
Settlement Details Terms & Conditionsin your account and on the Transactions page. If you have any questions about a result, contact support within 72 hours.
When you log in to the Kekariya Sports section Real-Time Scores & Match Statistics Visible in real time. Live scores update next to each match on the in-play betting page.
- Live Streaming: For selected matches, if your account has a balance or an active bet, you can watch the live stream — just click the "Live" button next to the match.
- Real-Time Scoreboard: Overs, run rate, and wickets are all kept up to date.
- Match Statistics: Team form, head-to-head records, and pitch reports are available for select major tournaments.
Live streaming runs smoothly on a mobile browser too — all you need is a decent internet connection. Popular Games View today's live matches on the page.